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Exeter Finance is a subprime auto finance company that partners with car dealerships across the United States to provide financing options to individuals with less-than-perfect credit. As such, they interact with both dealerships and consumers. Understanding how to contact them is crucial for both parties.
Exeter Finance Phone Numbers
Finding the correct phone number for Exeter Finance depends on your specific need. They generally have different numbers for dealerships and consumers. It’s important to call the appropriate number to ensure you reach the correct department and receive efficient assistance.
For Consumers:
The primary customer service number for Exeter Finance is often listed as: 1-800-321-9637. This number is generally used for handling account inquiries, payment questions, and other general customer service related issues. When calling this number, be prepared to provide your account number, social security number (or the last four digits), and other identifying information to verify your identity.
Some sources might list alternative customer service numbers or numbers specifically dedicated to payment inquiries. If you are having trouble reaching the main number, it is recommended to check your loan documents or the Exeter Finance website for additional contact information. Be cautious of third-party websites that may provide inaccurate or outdated phone numbers.
For Dealerships:
Dealerships working with Exeter Finance typically have a dedicated phone number to reach their sales representatives or dealer services department. This number is usually different from the consumer-facing customer service line. Dealerships can usually find their designated contact number within their partnership agreement or through their Exeter Finance account manager. It’s generally not published publicly for general consumer use.
Other Contact Methods:
While phone is a common method, Exeter Finance also provides other ways to reach them:
- Online Account Portal: Exeter Finance provides an online portal where customers can manage their accounts, make payments, and view important information. Accessing this portal often requires registration and creating a unique username and password.
- Mail: For formal correspondence or submitting documentation, you can mail Exeter Finance at their corporate address. The address is typically found on your loan statements or on their website.
- Email (Limited): While email is not always the primary method of communication, Exeter Finance may provide email addresses for specific inquiries. Check their website for the availability of email support and ensure the email address is legitimate to avoid scams.
Important Note: When contacting Exeter Finance, regardless of the method, always be prepared to verify your identity. Be wary of unsolicited calls or emails claiming to be from Exeter Finance, especially if they request personal information without you initiating contact. Always contact them directly using the official phone numbers or methods listed on their website or loan documents.
It’s always recommended to double-check the most up-to-date contact information directly from the Exeter Finance website (www.exeterfinance.com) as contact details are subject to change.
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