Mazda Finance Chase Phone Number: Navigating Your Auto Loan

Finding the right phone number to contact Mazda Finance, especially when Chase is involved, can sometimes feel like a minor quest. This guide clarifies the connection between Mazda Finance and Chase, and provides the key phone numbers and contact information you need for various inquiries.

While Mazda Finance provides financing options for purchasing a new or used Mazda, Chase Automotive Finance often plays a crucial role behind the scenes. In many cases, Chase manages the servicing of Mazda Finance auto loans. This means that while your loan originated with Mazda Finance, you may be directed to Chase for payments, account management, and customer service.

Key Phone Numbers for Mazda Finance and Chase Auto Finance

The most important phone number to keep handy is the one for Chase Auto Finance customer service, as they typically handle the day-to-day management of Mazda Finance loans:

• Chase Auto Finance Customer Service: 1-800-336-6675

This number is your primary point of contact for:

• Making payments
• Checking your account balance
• Requesting payoff quotes
• Reporting a lost or stolen payment
• Updating your contact information
• General inquiries about your loan

In some situations, you may need to contact Mazda directly. While they might not handle loan servicing, they can assist with:

• Questions about Mazda Financial Services products
• Complaints or concerns regarding your financing experience
• Information about leasing options

You can typically find contact information for Mazda directly on their official website, Mazda USA. Look for a “Contact Us” or “Customer Support” section.

Before You Call: Prepare Your Information

To expedite the process and ensure you receive accurate information, gather the following details before calling either Chase Auto Finance or Mazda:

• Your Account Number: This is essential for identifying your loan. You can find it on your loan statement or online account.
• Your Social Security Number (SSN): This is often used for verification purposes.
• Vehicle Information: Have the make, model, and year of your Mazda readily available.

Online Account Management

Chase Auto Finance also provides a convenient online portal for managing your Mazda Finance loan. You can access your account, make payments, and view statements online, often eliminating the need to call. Visit the Chase Auto Finance website to register or log in.

Remember…

The specifics of your Mazda Finance loan and its servicing arrangement are outlined in your loan agreement. Reviewing this document can clarify which entity is responsible for which aspects of your account. If you’re unsure who to contact, starting with Chase Auto Finance is generally the best approach. They can then redirect you to Mazda if necessary.